PAYMENT TERMS

Payment Security Policy
This Payment Security Policy details the regulatory protocols, data handling practices, and financial transaction mechanisms implemented by NINE.N (PTE. LTD.) for our proprietary storefront, Doorstows.

As a corporate entity registered in Singapore under Unique Entity Number (UEN) 202230122M, we maintain strict compliance with the statutory legal structures of Singapore alongside relevant data protection and consumer privacy directives applicable within the European region.

1. Corporate Identity and Billing Verification
   To ensure full transparency and compliance with financial merchant criteria, all commercial operations and corporate credentials across this storefront align with our registered legal identity.

Billing Descriptor: When executing a transaction on our storefront, the official descriptor that will be displayed on your bank statement or credit card registry is NINE.N (PTE. LTD.).

This clear operational mapping ensures that consumers can readily identify their transaction history, maintaining consistency between website checkout interactions and banking documentation.

2. Transaction Processing and Risk Assessment
   All financial checkout interactions are routed through Stripe, our designated independent third-party payment processing processor.

Operational Execution: Stripe operates as an independent service infrastructure to handle processing utilities; it does not operate as a commercial partner or joint venture associate of our corporate entity.

Risk Mitigation: To maintain transactional integrity, Stripe systemically conducts standard payment security risk assessments and continuously monitors transaction workflows for anomalous or irregular activities.

User Interface Flow: Consumers are not required to hold, register, or log into a separate external account to complete their payment. Transactions are executed directly through our integrated checkout form. Once the payment process is verified by the infrastructure, the dispatch timeline for your ordered items will commence in accordance with our standalone Shipping Policy.

3. Accepted Payment Instruments
   Our secure checkout architecture supports a wide variety of verified payment options to accommodate our international clientele, particularly across the European region. Valid options include:

Standard credit and debit networks: Visa, Mastercard, and American Express.

Mobile wallet interfaces: Apple Pay and Google Pay.

Verified regional electronic wallets available at the point of checkout.

4. Data Protection and Cookie Governance
   In accordance with the Singapore Personal Data Protection Act (PDPA) and the European General Data Protection Regulation (GDPR), our corporate infrastructure enforces structured privacy controls.

Data Minimisation: We are committed to safeguarding transactional and personal records. Credit card data is collected via encrypted connections directly by the payment processor, meaning our internal corporate databases do not store or capture full card numbers.

Cookie Consent Mechanism: Our storefront incorporates a strict Cookie Consent banner. Non-essential cookies used for analytical or operational tracking are systematically blocked by default. These cookies will only deploy and function after a consumer explicitly interacts with our banner and selects the “Accept” prompt, ensuring absolute adherence to European user-consent frameworks. Detailed information regarding data storage can be accessed via our dedicated Privacy Policy page.

5. Inquiries and Communication Response
   For formal inquiries regarding transactional confirmation, billing entries, or administrative data processing updates, please contact our support desk:

Electronic Correspondence: bracket@doorstows.com

Telephonic Correspondence: +65 96225679

Our administrative personnel review incoming written communications systematically. We aim to address and provide a formal response to all valid transaction-related inquiries within 24 to 48 hours of receipt.