COOKIE POLICY

This Cookie Policy explains how Doorstows Official Website
(“Doorstows”, “we”, “our”, or “us”) uses cookies and related technologies when you visit or use our website.
By using our website, you acknowledge that cookies may be used in accordance with this Policy and applicable laws and regulations of Singapore and the European Economic Area (“EEA”), including the General Data Protection Regulation (“GDPR”) and the ePrivacy rules applicable within the European Union.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. Cookies help websites operate properly, remember user preferences, improve website functionality, and support website analytics.

Cookies may be:

Session Cookies — deleted automatically when you close your browser.
Persistent Cookies — stored on your device until they expire or are manually deleted.

2. Categories of Cookies We Use
   A. Strictly Necessary Cookies

These cookies are necessary for the operation of the website and cannot be switched off through our systems.

They are used for functions including:

page navigation;
shopping cart operation;
user session management;
fraud prevention and website integrity;
payment processing support;
security and network management.

Legal basis under GDPR: Article 6(1)(f) Legitimate Interests and applicable ePrivacy exemptions for essential cookies.

Retention period:

Session cookies: deleted when browser session ends.
Essential persistent cookies: generally retained between 24 hours and 12 months, depending on operational necessity.
B. Preference Cookies

These cookies remember choices made by users, such as language settings or cookie preferences.

These cookies are only activated where applicable and where consent is provided where required by law.

Retention period:

Generally retained between 30 days and 12 months.
C. Analytics Cookies

Analytics cookies help us understand website traffic and usage patterns so that website performance and user experience may be reviewed and improved.

These cookies are only used after the user has provided consent through the Cookie Banner.

Retention period:

Generally retained between 30 days and 26 months, in accordance with common European data minimisation practices.
D. Third-Party Cookies

Certain functions on our website may involve third-party service providers.

Third-party cookies may be placed and processed by external providers for purposes including:

payment session handling;
fraud monitoring;
transaction authentication;
website performance measurement.

Where payment-related services are involved, certain cookies may be processed by Stripe
and its affiliated services in accordance with their own privacy and cookie policies.

We do not control third-party cookies once they are deployed by the relevant provider.

Retention periods for third-party cookies are determined by the relevant third-party provider and may vary according to operational and legal requirements.

3. Cookie Consent

Users located in the EEA, United Kingdom, or jurisdictions requiring consent will be presented with a Cookie Banner when visiting the website.

Non-essential cookies are not activated unless the user has provided consent by selecting the “Accept” option within the Cookie Banner.

Users may:

accept all cookies;
reject non-essential cookies;
manage cookie preferences where available.

Strictly necessary cookies remain active because they are required for website operation.

Consent records may be retained for compliance and audit purposes in accordance with applicable legal obligations.

4. Managing Cookies

Most web browsers allow users to control cookies through browser settings.

Users may:

delete stored cookies;
block future cookies;
configure browser notifications regarding cookie placement.

Disabling certain cookies may affect the functionality or availability of parts of the website.

Useful browser guidance is available from the relevant browser providers, including:

Google Chrome Support
Mozilla Firefox Support
Safari Support
Microsoft Edge Support

5. International Data Processing

As NINE.N (PTE. LTD.) is established in Singapore and serves customers in multiple jurisdictions, certain technical data generated through cookies may be processed in Singapore or other jurisdictions where authorised service providers operate.

Where personal data originating from the EEA is processed, such processing will be conducted in accordance with applicable GDPR requirements relating to international data transfers.

6. Data Protection Rights

Where applicable under GDPR or other data protection laws, users may have rights including:

the right to request access to personal data;
the right to request correction of inaccurate data;
the right to request deletion of personal data;
the right to object to certain forms of processing;
the right to withdraw cookie consent at any time.

Requests may be submitted to:

Email: bracket@doorstows.com

7. Updates to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be published on:

www.doorstows.com

8. Contact Information

Address: 67 Circuit Road #09-241, Singapore 370067
Email: bracket@doorstows.com
Telephone: +65 96225679